Customer Service

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‹ Requests

New request

Draft

1

Who's calling?

NamePosition

PhoneAlt phone

EmailAddress

I checked the email with the caller

2

Which property?

Property name the caller gave On-site contact is the caller

On-site namePhone

EmailPosition

3

What's the issue?

Reason

Describe it in the customer's words

Rewrites the description; check it before saving.

Where exactly?

Priority

Due

Raised by

More options

Category Received via Create type

Ask anything about this request or property: past requests, notes, contracts, who to call. I only read MMS for this customer, I never change it.

Add action

Status

Note

Rewrites your note; check it before saving.

Priority Due

Reason Call date

Email this note to the customer Customer email Photos or files

Delete this CSR?

It is marked Deleted and drops off every list. Nothing is erased, so it can be restored in MMS.